.su-filters{display:grid;grid-template-columns:minmax(160px,1fr) repeat(3,minmax(100px,160px));gap:10px;margin:20px 0}.su-filters select,.su-ticket-controls select,.su-ticket-controls button{border:1px solid #dce5f1;border-radius:7px;background:white;color:#294368;padding:9px;font-size:12px;min-width:0}.su-layout{display:grid;grid-template-columns:minmax(230px,30%) minmax(0,1fr);gap:14px;align-items:start}.su-inbox,.su-conversation,.su-placeholder{background:white;border:1px solid #dce5f1;border-radius:10px;min-width:0}.su-inbox h2{font-size:16px;padding:16px;margin:0}.su-ticket{display:block;width:100%;border:0;border-top:1px solid #e4ebf5;background:white;padding:15px;text-align:left;color:#193457}.su-ticket.selected{background:#edf4ff;box-shadow:inset 3px 0 #0866ff}.su-ticket strong,.su-ticket>span{display:block;margin:6px 0}.su-ticket strong{font-size:14px}.su-ticket>span,.su-ticket small{font-size:11px;color:#617695}.su-ticket>div{display:flex;flex-wrap:wrap;gap:7px;margin:9px 0}.su-id{overflow-wrap:anywhere;font-size:10px;color:#637d9f}.su-priority{font-size:10px;padding:4px 7px;border-radius:5px;background:#f0f3f8}.su-priority.high,.su-priority.urgent{background:#fff0db;color:#995000}.su-limit{display:block;padding:12px;color:#65788e;font-size:11px}.su-placeholder{text-align:center;padding:90px 20px;color:#627a9b}.su-placeholder svg{margin:auto;color:#0866ff}.su-placeholder h2{font-size:19px}.su-conversation-header{padding:17px;border-bottom:1px solid #e3eaf4}.su-conversation-header h2{font-size:19px;overflow-wrap:anywhere;margin:6px 0}.su-conversation-header p{font-size:12px;color:#607a9c}.su-ticket-controls{display:flex;flex-wrap:wrap;gap:8px}.su-ticket-controls select{max-width:100%}.su-ticket-controls button{display:flex;gap:5px;align-items:center;color:#0866ff}.su-messages{padding:18px;max-height:530px;overflow:auto;display:flex;flex-direction:column;gap:16px}.su-bubble{max-width:88%;background:#f1f4f8;border-radius:10px;padding:13px;font-size:13px;overflow-wrap:anywhere}.su-bubble p{white-space:pre-wrap;margin:9px 0;line-height:1.6}.su-bubble small{font-size:10px;color:#6c7d95}.su-agent{align-self:flex-end;background:#e9f2ff}.su-note{background:#fff8e6;border:1px dashed #e7c97e;max-width:100%}.su-attachment{border:1px solid #d6e2f2;border-radius:6px;padding:10px;margin:10px 0;background:white}.su-attachment summary{display:flex;gap:8px;cursor:pointer;font-size:12px;overflow-wrap:anywhere}.su-attachment img{max-width:100%;max-height:260px;object-fit:contain;margin-top:10px}.su-attachment a{display:block;font-size:12px;color:#0866ff}.su-composer{border-top:1px solid #e0e8f3;padding:15px}.su-mode{display:flex;gap:6px;margin-bottom:10px}.su-mode button{border:0;padding:8px 16px;color:#45617f;background:#f6f8fb;border-radius:6px;font-size:12px}.su-mode button[aria-pressed=true]{background:#e9f2ff;color:#0866ff}.su-compose-label{display:grid;gap:6px;font-size:11px;color:#617795}.su-compose-label textarea{border:1px solid #dce5f1;border-radius:8px;padding:10px;resize:vertical;width:100%;font-size:13px;color:#153052;box-sizing:border-box}.su-compose-actions{display:flex;align-items:center;gap:9px;margin-top:10px;flex-wrap:wrap}.su-compose-actions>.sc-primary{margin-left:auto;display:flex;align-items:center;gap:8px;width:auto}.su-compose-actions small{font-size:11px;color:#71839a}.su-upload{display:flex;align-items:center;gap:5px;color:#0866ff;font-size:12px;cursor:pointer}.su-upload input{width:1px;height:1px;opacity:0}.su-back{margin:12px}.su-support button:focus-visible,.su-support select:focus-visible,.su-support textarea:focus-visible{outline:2px solid #0866ff;outline-offset:2px}.su-support .sc-error{margin:12px}.su-support .sc-metrics{grid-template-columns:repeat(4,minmax(0,1fr))}.su-support .sc-metrics article{min-width:0}.su-support .sc-metrics strong{font-size:24px}
@media(max-width:1050px){.su-filters{grid-template-columns:repeat(3,minmax(0,1fr))}.su-filters .sc-search{grid-column:1/-1}.su-support .sc-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:700px){.su-layout{grid-template-columns:minmax(0,1fr)}.su-selected .su-overview,.su-selected .su-inbox{display:none}.su-placeholder{display:none}.su-support .sc-metrics{gap:9px}.su-support .sc-metrics article{padding:12px}.su-support .sc-metrics small{font-size:11px}.su-support .sc-metrics article div>span{font-size:10px}.su-support .sc-metric-icon{display:none}.su-filters{gap:7px}.su-filters select{padding:8px 4px;font-size:11px}.su-messages{padding:12px;max-height:50dvh}.su-bubble{max-width:94%}.su-conversation-header{padding:12px}.su-ticket-controls select{flex:1 1 40%;width:40%}.su-ticket-controls button{width:100%;justify-content:center}.su-composer{padding:12px}.su-compose-actions{gap:6px}.su-id{font-size:10px}}
.su-conversation>header.su-conversation-header{display:block!important}.su-conversation-header h2{width:auto;max-width:100%}.su-conversation-header>.su-id{display:block}